Ric is determined to do anything he can to help the relative of a former patient, despite the AAU being filled to capacity and the hospital being in the midst of a nursing crisis. Essie realises that he has to decide where he stands with Sasha when Ben makes a grand gesture. Kian returns from Holby from Canada to discover that Jac has been taking a step back from her work, and resolves to force her out of her comfort zone.

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